8 hard skills or competencies (industry competencies) for Retail Store Manager Trainee
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Describes the application of upselling, cross-selling, and closing sales techniques in retail operations.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows the established merchandising guidelines when organizing product displays and storage.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Conducts regular retail audits to optimize operations, improve performance, and uphold standards.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Guides and mentors the staff in visual merchandising best practices to maintain consistent and high-quality displays.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops and implements new retail business models to enhance the customer experience and foster brand loyalty.
See 4 More Skill Behaviors
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Defines the legal and ethical considerations for merchandising, such as product labeling requirements.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in arranging product assortments and displays to optimize space and enhance brand visibility.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Conducts regular store visits to ensure proper product allocation, replenishment, and pricing.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates and leverages performance metrics to evaluate the effectiveness of merchandising strategies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions the adoption of advanced analytics and predictive modeling tools to optimize inventory turnover.
See 4 More Skill Behaviors
3 general skills or competencies (Job family competencies) for Retail Store Manager Trainee
Skill definition-Developing and managing compliance tools and processes to ensure employees and operations adhered to laws, regulations, and requirements.
Level 1 Behaviors
(General Familiarity)
Compiles a list of departmental goals, standards, policies, and compliance management procedures.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects risk management information in compliance with all department protocols.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles the preparation and documentation of compliance reports to maintain timely review for the management.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Coordinates with senior management to identify and resolve emerging compliance management issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates training programs for employees to keep abreast with compliance programs and regulatory changes.
See 4 More Skill Behaviors
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Describes the significance of brand image development to promotion efforts.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents information needed for promotional activities such as product details and features.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Generates reports that outline customers’ interest levels and questions asked at various events.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads market research studies and evaluates findings to understand customer and market opportunities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates engaging promotions including deals to encourage target market purchases.
See 4 More Skill Behaviors
9 soft skills or competencies (core competencies) for Retail Store Manager Trainee
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
See 4 More Skill Behaviors
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Describes the differences between bookkeeping and accounting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Applies techniques to maximize profit and minimize losses that affect our business's financial status.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Leads in calculating overhead correctly to support developing pricing strategies.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops clear financial vision to guide employees in achieving organizational purpose and goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates strategies to reach critical financial goals and business objectives.
See 4 More Skill Behaviors
Summary of Retail Store Manager Trainee skills and competencies
There are 8 hard skills for Retail Store Manager Trainee, Retail Industry, Merchandising, Retail Operations, etc.
3 general skills for Retail Store Manager Trainee, Compliance Management, Promotion, Inventory Control.
9 soft skills for Retail Store Manager Trainee, Scheduling, Financial Acumen, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Manager Trainee, he or she needs to be skilled in Scheduling, be proficient in Financial Acumen, and be proficient in Planning and Organizing.